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System and Security

Our Database is Encrypted. We only allow client connections over SSL so your data is encrypted at rest and in flight. We are fully GDPR compliant to meet the EU Privacy Compliance Requirements.

The ability for members of a contact list to manage their communication preferences. They can opt in or opt out from an email or the website.

To prevent email harvesting, the ability for members of a contact list to search what contact lists they are members of for any of our customers. Multi-Factor Authentication using SMS for logging in and resetting your password.

EmailsAndSurveys has ability :

1. To support for Multi-User. 
2. Contact Management.
3. Free CRM included.
4. To SMS any contact from the CRM.
5. To make a voice call to a customer.
6. To a Million Contacts. We can support more, but that is what we have tested.
7. To create a contact list of 15 different fields up to 10 user defined fields (UDF) to customize your email.
8. To migrate an exported list from Constant Contact.
9. To migrate an export list from Mail Chimp.
10. To migrate a customer list from QuickBooks Online. 
11. To segment your Group into different segments with AND/OR clauses.
12. To identify missing and bad data in your CSV.
13. To correct your contact list after it is uploaded.
14. To load into groups and maintain multiple groups.
15. To manage your communication preferences and opt in or opt out of a campaign.
16. To opt back in to a campaign a user may of unsubscribed from.
17. To create a web form with a dedicated URL so that users can subscribe to your contact list to build your customer base.

Email Features

1. The ability send a responsive HTML email in any language.
2. The ability for your members to set their language preference.
3. The ability to personalize a Subject Line.
4. Full A/B Testing with AI managed and unmanaged and we will pick the winner for the best results of From Name, Email Address, Subject Line Or Template.
5. The ability to send email to an individual, group or segmented list.
6. The ability to send a text or html email
7. The ability to resend a campaign to those who did not open the email.
8. The ability to build an html email with a WSYWIG drag and drop editor. It's GREAT!
9. The ability to edit your images right in our editor
10. The ability to send us your existing email template and we will hand code it properly to work with our engine
11. Predefined common email templates

Free Shopify Integration

1. The ability to set up a Trusted Domain to set the SPF and DKIM key to minimize SPAM.
2. The ability to use one of our four configured trusted domain email accounts, or your own personal email.
3. Integrated with Spam Assassin to calculate a risk score of going to SPAM.  We will send a sample email to different email clients to see what has the potential to go to SPAM!
4. The ability for a member to opt out of an email campaign and have it take place immediately.

SMS Features

1. The ability to send an SMS/MMS to an individual or group segmented group or individual.
2. SMS Conversations or Chat.
3. Generic SMS Inbox.
4. Configurable and Optional Opt Out Statement.
5. Capture replies to a SMS broadcast or Chat.
6. Forward an SMS replies to a personal cell phone number.
7. Long Texts or one SMS that are not broken up in 160 character parts.
8. The ability to ability to embed a picture, video, form or survey.
9. Built in Tiny URL service.
10. The ability to build a Text with a WSYWIG emulator.
11. The ability to source any field out of your Contact List.
12. SMS Polls, of course using our same great surveys engine we have with Emails.
13. The ability for a member to STOP a SMS campaign.
14. The ability to schedule your SMS campaign.

Online Web Forms

1. The ability to create an online form with zero coding that you can attach to a Survey, Assessment, Email or your website to harvest data that is important to you.
2. The ability to generate leads or create a follow up for one of your customers.

Survey Features

1. The ability to customize your survey with a logo and use your look and feel.  And it's free! We do not charge more for features!
2. The ability to associate demographic questions into your Survey.
3. The ability to create a survey with 6 different types of Question Types, Multi-Answer, One Answer, Open Answer and others.
4. Support for Matrix Survey questions typically seen in Employee Surveys. Answers on the top and Questions on the left.
5. The ability to set a Question Logic Flow so the questions will change based on a previous answer.
6. The ability to change the order of your Survey.
7. The ability to have a simple survey embedded a survey with Online Forms to give your contextual information and keep the design of your surveys easier to manage.
8. The ability to restrict by geographic area on who can respond. Right now its by Country. Tell us what you are looking for!
9. The ability to embed our survey on your Website.
10. The ability to embed a survey in an Email Blast.

Team Reporting

What if Reporting. The ability to report or view all survey responses in the context of any question or answer.

Assessments

1. The ability to create an assessment or customized response to a Survey.
2. Different model supported for how customized your answers can be, including the ability to have a 100% unique response for every possible answer.
3. Display the results with powerful visual graphic dials in a Summary and Detail Report.
4. The ability to create your own sections or categories.
5. Plus all the features of Surveys listed above.

Free Social Media Posting & Analytics

1. The ability to post or schedule a Social Media Post to Facebook, Twitter or LinkedIn.
2. Support for Video.
3. Support for emojis (Facebook & Twitter only).
4. The ability to get Analytics on what post was linked, commented on or forwarded.

Reporting

1. Full reporting with graphical interface for the following items.
2. The ability to understand if an email was successfully sent.
3. The ability to understand if an email was successfully received.
4. The ability to report on if an email was opened.
5. The ability to report with demographics, how people responded to your survey.

Coming Soon

1. Zoom meetings.
2. Automation, Drip Campaigns and Auto Responders for Email & SMS.
3. Next Generation Surveys and Forms.

Tell us! 

Click here to watch Site Demo of EmailsAndSurveys